RIA Support

In-System Support is available directly in RIA. In the lower right corner, there is a Help icon. Click on this icon to search an extensive knowledge base to find the answer to your question. You may also create a support ticket and you will receive a response within 24 hours.

Frequently Asked Questions (FAQs) are available below.
FAQs

Office hours are available every Tuesday and Thursday from 12PM to 1PM.
Join Office Hours

Questions? Contact support@research.upenn.edu

Want More Info? Try These

Grant Financial Management


Available now, manage your grant portfolio using Grant Financial Management (GFM)!

GFM provides researchers and administrative staff a streamlined approach to managing budgets and projections for their sponsored projects. For more information use the button below where a brief video introduction to the system is available along with other resources.


Research, Interests, and Activities


This new application provides Faculty with a single location for the disclosure of outside interests and activities and a method of conducting research-relatedness assessments, thereby facilitating the obligations as required by certain funding agencies and supporting compliance with Penn policies. Specifically, this tool will help identify and manage Financial Conflicts of Interest (FCOIs) and includes FCOI training.

RIA integrates with and leverages data from existing Penn systems, including Penn Community, PennERA, HS-ERA, Inteum, and the Research Inventory System (RIS) to simplify the disclosure process.