In-System Support is available directly in RIA. In the lower right corner, there is a Help icon. Click on this icon to search an extensive knowledge base to find the answer to your question. You may also create a support ticket and you will receive a response within 24 hours.
Frequently Asked Questions (FAQs) are available below.
FAQs
Office hours are available every Thursday from 12PM to 1PM.
Join Office Hours
Questions? Contact support@research.upenn.edu